Fabric.com: I asked to have a verification faxed to my debi...

A Fabric.com customer review by GetHuman user ~shugs2008 from November 15th, 2017

Background on ~shugs2008's case

GetHuman: ~shugs2008 - can you tell our other Fabric.com customers when your case took place?
~shugs2008: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Fabric.com, and if so, how?
~shugs2008: I used the 888-455-2940 number I found for on the GetHuman Fabric.com customer phone number page I was on: Fabric.com Customer Service Phone Number
GetHuman: And which of these common Fabric.com customer issues best describes the reason you wanted to talk to them?
Shows ~shugs2008 a list of common Fabric.com problems
~shugs2008: "Cancel order" was why I was trying to call.

~shugs2008's review of Fabric.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Fabric.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shugs2008: I asked to have a verification faxed to my debit card company and was told it was going to be done ASAP well it never did get done, i will not do business with this company ever again have found a much more coroportive site to use and they update their website daily so you dont order something that they dont have.
GetHuman: Let's quantify your experience contacting Fabric.com. On a scale of 1 to 5, how easy is it go get help on a Fabric.com problem?
~shugs2008: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shugs2008: I'd give them a one out of five on communication.
GetHuman: And what about Fabric.com's ability to quickly and effectively address your problem?
~shugs2008: For that I would say four out of five.
GetHuman: And finally- any advice for other Fabric.com customers?
~shugs2008: Call them early in the day or late. Don't forget any personal or account information you might need for Fabric.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shugs2008 taken from his Fabric.com customer service problem that occurred on November 13th, 2017.


1.00 of 5 stars | 9 reviews
Fabric.com ReviewsFabric.com's Phone NumberAll Fabric.com contact infoGeneral Fabric.com customer service info
~shugs2008's Fabric.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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