Facebook: Could not get an answer in that length of time...
A Facebook customer review by GetHuman user ~Charles Hood from November 21st, 2017
Background on ~Charles Hood's case
GetHuman: ~Charles Hood - can you tell our other Facebook customers when your case took place?
~Charles Hood: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Charles Hood a list of common Facebook problems)
~Charles Hood: "Merge Pages" was why I was trying to contact.
~Charles Hood's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charles Hood: Could not get an answer in that length of time. Pictures are of people that have been put on. Not relatives so can not identify.* Why am I being Blocked anyway. mapapahood@ hotmail,com
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Charles Hood: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charles Hood: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Charles Hood: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Charles Hood: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charles Hood taken from his Facebook customer service problem that occurred on November 19th, 2017.