Hello I've been disabled Facebook account by mi...
A Facebook customer review by GetHuman user ~Mę Fôrťęķă from November 27th, 2017
Background on ~Mę Fôrťęķă's case
GetHuman: ~Mę Fôrťęķă - can you tell our other Facebook customers when your case took place?
~Mę Fôrťęķă: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Mę Fôrťęķă a list of common Facebook problems)
~Mę Fôrťęķă: "Refund" was why I was trying to contact.
~Mę Fôrťęķă's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mę Fôrťęķă: Hello I've been disabled Facebook account by mistake I hope that you are re- activated and Thanksgiving
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Mę Fôrťęķă: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mę Fôrťęķă: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Mę Fôrťęķă: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Mę Fôrťęķă: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mę Fôrťęķă taken from his Facebook customer service problem that occurred on November 19th, 2017.