Facebook: No numbers went to any humans! This is ridiculo...
A Facebook customer review by GetHuman user ~Diana Fischer from November 26th, 2017
Background on ~Diana Fischer's case
GetHuman: ~Diana Fischer - can you tell our other Facebook customers when your case took place?
~Diana Fischer: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Diana Fischer a list of common Facebook problems)
~Diana Fischer: "Problem With a Page" was why I was trying to contact.
~Diana Fischer's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diana Fischer: No numbers went to any humans! This is ridiculous. They make tons of money off us and they can't even provide customer support? Typical for big business's anymore. They don't give a sh*t about the people that pad their pockets. When will we the public wake up and realize this country isn't the "peoples" anymore, it's the big "businesses"
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Diana Fischer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diana Fischer: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Diana Fischer: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Diana Fischer: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diana Fischer taken from his Facebook customer service problem that occurred on November 16th, 2017.