Facebook: i have sended the mail thru different sites of...
A Facebook customer review by GetHuman user ~vipul vaya from November 25th, 2017
Background on ~vipul vaya's case
GetHuman: ~vipul vaya - can you tell our other Facebook customers when your case took place?
~vipul vaya: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~vipul vaya a list of common Facebook problems)
~vipul vaya: "Messenger problems" was why I was trying to contact.
~vipul vaya's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vipul vaya: i have sended the mail thru different sites of facebook that somebody has created the fake accton my name kindly plz delete the fakr acct but there is no reply frm ur side
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~vipul vaya: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vipul vaya: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~vipul vaya: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~vipul vaya: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vipul vaya taken from his Facebook customer service problem that occurred on November 15th, 2017.