Facebook: it says the numbers ** hours * days a week but...
A Facebook customer review by GetHuman user ~facebook service sucks ready f from November 27th, 2017
Background on ~facebook service sucks ready f's case
GetHuman: ~facebook service sucks ready f - can you tell our other Facebook customers when your case took place?
~facebook service sucks ready f: Sure. It was late at night, on November 23rd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~facebook service sucks ready f a list of common Facebook problems)
~facebook service sucks ready f: "Merge Pages" was why I was trying to contact.
~facebook service sucks ready f's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~facebook service sucks ready f: it says the numbers ** hours * days a week but for some reason nobodys answerin so the service ***** and about the phone number take it off if your gonna ly about your service and hours
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~facebook service sucks ready f: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~facebook service sucks ready f: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~facebook service sucks ready f: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~facebook service sucks ready f: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~facebook service sucks ready f taken from his Facebook customer service problem that occurred on November 23rd, 2017.