my dad is spending too much time on Facebook
A Facebook customer review by GetHuman user GetHuman-onursari from December 1st, 2017
Background on GetHuman-onursari's case
GetHuman: GetHuman-onursari - can you tell our other Facebook customers when your case took place?
GetHuman-onursari: Sure. It was evening, on November 26th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-onursari a list of common Facebook problems)
GetHuman-onursari: "Can't Receive Code to Reset" was why I was trying to contact.
GetHuman-onursari's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-onursari: my dad is spending too much time on Facebook
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-onursari: my dad is spending too much time on Facebook and even acts like we aren't even at home. After he comes home he takes his iPhone and spends the whole left day on Facebook. Could you please make that he can just spend maximal an hour a day on Facebook so that he has more time to do something with us (his family). the URL of his Facebook page is my dad is (https:**www.facebook.com*ismailsarikaya****?fref*ts)
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
GetHuman-onursari: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-onursari: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
GetHuman-onursari: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
GetHuman-onursari: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-onursari taken from his Facebook customer service problem that occurred on November 26th, 2017.