Facebook: my yahoo mail account not open i want to reset...

A Facebook customer review by GetHuman user ~imran ahmad from November 25th, 2017

Background on ~imran ahmad's case

GetHuman: ~imran ahmad - can you tell our other Facebook customers when your case took place?
~imran ahmad: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Facebook, and if so, how?
~imran ahmad: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~imran ahmad a list of common Facebook problems)
~imran ahmad: "Recover account" was why I was trying to contact.

~imran ahmad's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~imran ahmad: my yahoo mail account not open i want to reset my facebook account via cell phone code but not reset plase help
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~imran ahmad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~imran ahmad: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~imran ahmad: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~imran ahmad: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~imran ahmad taken from his Facebook customer service problem that occurred on November 23rd, 2017.

Facebook

1.47 of 5 stars | 2518 reviews

~imran ahmad's Facebook Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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