Facebook: thiss is ******** trying to get ahold of fb
A Facebook customer review by GetHuman user ~.clayton thomas from November 23rd, 2017
Background on ~.clayton thomas's case
GetHuman: ~.clayton thomas - can you tell our other Facebook customers when your case took place?
~.clayton thomas: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~.clayton thomas a list of common Facebook problems)
~.clayton thomas: "Flagged Post" was why I was trying to contact.
~.clayton thomas's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~.clayton thomas: thiss is ******** trying to get ahold of fb
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~.clayton thomas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~.clayton thomas: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~.clayton thomas: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~.clayton thomas: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~.clayton thomas taken from his Facebook customer service problem that occurred on November 15th, 2017.