Family Dollar Stores Inc.: A family dollar store banned me because I forgo...

A Family Dollar Stores Inc. customer review by GetHuman user ~ashley from November 18th, 2017

Background on ~ashley's case

GetHuman: ~ashley - can you tell our other Family Dollar Stores Inc. customers when your case took place?
~ashley: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Family Dollar Stores Inc., and if so, how?
~ashley: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores Inc. customer phone number page I was on: Family Dollar Stores Inc. Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~ashley a list of common Family Dollar Stores Inc. problems)
~ashley: "Complaint" was why I was trying to contact.

~ashley's review of Family Dollar Stores Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ashley: A family dollar store banned me because I forgot my moms medication when I went back to go get it the employee was very rude he said that he did not have to give me the medicine because my name was not on it and when I asked to speak to his manager he would not give me a chance to say anything to the manager blamed me for having an attitude and then he says I'm banned from the store I asked the manager and the manager replied that he did not know if I was banned that he had to talk to his boss I told the manager that I shopped at that store all the time and that was the first time I had an argument with any of the employees at that store I agree I shouldn't of left the medicine behind but the employee didn't have to be rude about giving me back something that I had when I walked into the store.
GetHuman: Let's quantify your experience contacting Family Dollar Stores Inc.. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores Inc. problem?
~ashley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ashley: I'd give them a one out of five on communication.
GetHuman: And what about Family Dollar Stores Inc.'s ability to quickly and effectively address your problem?
~ashley: For that I would say one out of five.
GetHuman: And finally- any advice for other Family Dollar Stores Inc. customers?
~ashley: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ashley taken from his Family Dollar Stores Inc. customer service problem that occurred on November 13th, 2017.

Family Dollar Stores Inc.

1.67 of 5 stars | 21 reviews

~ashley's Family Dollar Stores Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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