Family Dollar Stores: Eunice la " new" store. Manager cursing and com...
A Family Dollar Stores customer review by GetHuman user ~Jae from November 25th, 2017
Background on ~Jae's case
GetHuman: ~Jae - can you tell our other Family Dollar Stores customers when your case took place?
~Jae: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Family Dollar Stores, and if so, how?
GetHuman: And which of these common Family Dollar Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~Jae a list of common Family Dollar Stores problems)
~Jae: "Refund a Charge" was why I was trying to call.
~Jae's review of Family Dollar Stores customer service
GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jae: Eunice la " new" store. Manager cursing and complaining about his job on the phone with a line of customers waiting. Happens daily. Other employees talking on phone constantly while checking you out. Horrible service
GetHuman: Let's quantify your experience contacting Family Dollar Stores. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores problem?
~Jae: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jae: I'd give them a two out of five on communication.
GetHuman: And what about Family Dollar Stores's ability to quickly and effectively address your problem?
~Jae: For that I would say one out of five.
GetHuman: And finally- any advice for other Family Dollar Stores customers?
~Jae: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jae taken from his Family Dollar Stores customer service problem that occurred on November 19th, 2017.