Family Dollar Stores: charged for psper bag

A Family Dollar Stores customer review by GetHuman user GetHuman-aksollid from December 7th, 2017

Background on GetHuman-aksollid's case

GetHuman: GetHuman-aksollid - can you tell our other Family Dollar Stores customers when your case took place?
GetHuman-aksollid: Yes I can. It was evening, on November 28th.
GetHuman: Did you reach out to Family Dollar Stores, and if so, how?
GetHuman-aksollid: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores customer phone number page I was on: Family Dollar Stores Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-aksollid a list of common Family Dollar Stores problems)
GetHuman-aksollid: "Missing Delivery" was why I was trying to call.

GetHuman-aksollid's review of Family Dollar Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-aksollid: charged for psper bag
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-aksollid: I was asked if i wanted to pay .** for . Then i was charged for a paper bag not a pkastic bag
GetHuman: Let's quantify your experience contacting Family Dollar Stores. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores problem?
GetHuman-aksollid: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-aksollid: I'd give them a five out of five on communication.
GetHuman: And what about Family Dollar Stores's ability to quickly and effectively address your problem?
GetHuman-aksollid: For that I would say two out of five.
GetHuman: And finally- any advice for other Family Dollar Stores customers?
GetHuman-aksollid: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-aksollid taken from his Family Dollar Stores customer service problem that occurred on November 28th, 2017.

Family Dollar Stores

1.67 of 5 stars | 21 reviews

GetHuman-aksollid's Family Dollar Stores Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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