Family Tax Credits: I have been trying to contact you for *days wit...
A Family Tax Credits customer review by GetHuman user ~jamie huskisson from November 27th, 2017
Background on ~jamie huskisson's case
GetHuman: ~jamie huskisson - can you tell our other Family Tax Credits customers when your case took place?
~jamie huskisson: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Family Tax Credits, and if so, how?
GetHuman: And which of these common Family Tax Credits customer issues best describes the reason you wanted to talk to them?
(Shows ~jamie huskisson a list of common Family Tax Credits problems)
~jamie huskisson: "None of those really matches why I wanted to call Family Tax Credits that day." was why I was trying to call.
~jamie huskisson's review of Family Tax Credits customer service
GetHuman: So how would you sum up your experience for GetHuman's Family Tax Credits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jamie huskisson: I have been trying to contact you for *days without getting through I have not due to this received my money & child benefit are just as bad my email address is *****@***.com my name is jamie &I would appreciate it if you could contact myself so I can send you my phone number & details so you could contact me thank you.
GetHuman: Let's quantify your experience contacting Family Tax Credits. On a scale of 1 to 5, how easy is it go get help on a Family Tax Credits problem?
~jamie huskisson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jamie huskisson: I'd give them a four out of five on communication.
GetHuman: And what about Family Tax Credits's ability to quickly and effectively address your problem?
~jamie huskisson: For that I would say three out of five.
GetHuman: And finally- any advice for other Family Tax Credits customers?
~jamie huskisson: Call them early in the day or late. Don't forget any personal or account information you might need for Family Tax Credits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jamie huskisson taken from his Family Tax Credits customer service problem that occurred on November 17th, 2017.