Family Tax Credits: Pretty ****** up system. Been waiting for ** we...
A Family Tax Credits customer review by GetHuman user ~danny james from November 22nd, 2017
Background on ~danny james's case
GetHuman: ~danny james - can you tell our other Family Tax Credits customers when your case took place?
~danny james: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Family Tax Credits, and if so, how?
GetHuman: And which of these common Family Tax Credits customer issues best describes the reason you wanted to talk to them?
(Shows ~danny james a list of common Family Tax Credits problems)
~danny james: "None of those really matches why I wanted to call Family Tax Credits that day." was why I was trying to call.
~danny james's review of Family Tax Credits customer service
GetHuman: So how would you sum up your experience for GetHuman's Family Tax Credits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~danny james: Pretty ****** up system. Been waiting for ** weeks this friday... get your organisation sorted out!!
GetHuman: Let's quantify your experience contacting Family Tax Credits. On a scale of 1 to 5, how easy is it go get help on a Family Tax Credits problem?
~danny james: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~danny james: I'd give them a one out of five on communication.
GetHuman: And what about Family Tax Credits's ability to quickly and effectively address your problem?
~danny james: For that I would say one out of five.
GetHuman: And finally- any advice for other Family Tax Credits customers?
~danny james: Call them early in the day or late. Don't forget any personal or account information you might need for Family Tax Credits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~danny james taken from his Family Tax Credits customer service problem that occurred on November 21st, 2017.