FedEx International: i needed to know when my package is being deliv...
A FedEx International customer review by GetHuman user ~sylvia from November 21st, 2017
Background on ~sylvia's case
GetHuman: ~sylvia - can you tell our other FedEx International customers when your case took place?
~sylvia: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to FedEx International, and if so, how?
GetHuman: And which of these common FedEx International customer issues best describes the reason you wanted to talk to them?
(Shows ~sylvia a list of common FedEx International problems)
~sylvia: "Complaint" was why I was trying to call.
~sylvia's review of FedEx International customer service
GetHuman: So how would you sum up your experience for GetHuman's FedEx International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sylvia: i needed to know when my package is being delivered, i have a doctors appointment tomorrow and want to make sure my package doesn'.t sit out in the rain
GetHuman: Let's quantify your experience contacting FedEx International. On a scale of 1 to 5, how easy is it go get help on a FedEx International problem?
~sylvia: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sylvia: I'd give them a three out of five on communication.
GetHuman: And what about FedEx International's ability to quickly and effectively address your problem?
~sylvia: For that I would say four out of five.
GetHuman: And finally- any advice for other FedEx International customers?
~sylvia: Call them early in the day or late. Don't forget any personal or account information you might need for FedEx International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sylvia taken from his FedEx International customer service problem that occurred on November 18th, 2017.