FedEx International: terrible service people extremely rude and desc...
A FedEx International customer review by GetHuman user ~nuria from November 10th, 2017
Background on ~nuria 's case
GetHuman: ~nuria - can you tell our other FedEx International customers when your case took place?
~nuria : Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to FedEx International, and if so, how?
GetHuman: And which of these common FedEx International customer issues best describes the reason you wanted to talk to them?
(Shows ~nuria a list of common FedEx International problems)
~nuria : "Lost package" was why I was trying to call.
~nuria 's review of FedEx International customer service
GetHuman: So how would you sum up your experience for GetHuman's FedEx International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nuria : terrible service people extremely rude and descosidered the worst experience that i never have as a customer i dont understand why is efficient in USA and terrible in Mexico
GetHuman: Let's quantify your experience contacting FedEx International. On a scale of 1 to 5, how easy is it go get help on a FedEx International problem?
~nuria : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nuria : I'd give them a five out of five on communication.
GetHuman: And what about FedEx International's ability to quickly and effectively address your problem?
~nuria : For that I would say two out of five.
GetHuman: And finally- any advice for other FedEx International customers?
~nuria : Call them early in the day or late. Don't forget any personal or account information you might need for FedEx International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nuria taken from his FedEx International customer service problem that occurred on November 4th, 2017.