Fingerhut: she was very nice however she cant do anything...
A Fingerhut customer review by GetHuman user ~fingerhut service sucks from November 21st, 2017
Background on ~fingerhut service sucks's case
GetHuman: ~fingerhut service sucks - can you tell our other Fingerhut customers when your case took place?
~fingerhut service sucks: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~fingerhut service sucks a list of common Fingerhut problems)
~fingerhut service sucks: "Update Account Info" was why I was trying to call.
~fingerhut service sucks's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fingerhut service sucks: she was very nice however she cant do anything for a billing issue...and I got hung up on * times when I called,couldnt understand a thing :*
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~fingerhut service sucks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fingerhut service sucks: I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~fingerhut service sucks: For that I would say two out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~fingerhut service sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fingerhut service sucks taken from his Fingerhut customer service problem that occurred on November 16th, 2017.