Fingerhut: there employee dose not do there job. I LOOSE...
A Fingerhut customer review by GetHuman user ~PISSED OFF from November 22nd, 2017
Background on ~PISSED OFF 's case
GetHuman: ~PISSED OFF - can you tell our other Fingerhut customers when your case took place?
~PISSED OFF : Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~PISSED OFF a list of common Fingerhut problems)
~PISSED OFF : "Cancel order" was why I was trying to call.
~PISSED OFF 's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PISSED OFF : there employee dose not do there job. I LOOSE $***.** AND ITS MY FULT PAY UP OR WELL YOU KNOW.WELL LETS SEE FILLING A COMPLAINT WITH MA GA OFFICE. YOU PEPOLE ****.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~PISSED OFF : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PISSED OFF : I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~PISSED OFF : For that I would say two out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~PISSED OFF : Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PISSED OFF taken from his Fingerhut customer service problem that occurred on November 14th, 2017.