FinishLine.com: I just wanted to give praise to our local Finis...
A FinishLine.com customer review by GetHuman user ~Jen&Rob from November 16th, 2017
Background on ~Jen&Rob's case
GetHuman: ~Jen&Rob - can you tell our other FinishLine.com customers when your case took place?
~Jen&Rob: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to FinishLine.com, and if so, how?
GetHuman: And which of these common FinishLine.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jen&Rob a list of common FinishLine.com problems)
~Jen&Rob: "Change order" was why I was trying to call.
~Jen&Rob's review of FinishLine.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FinishLine.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jen&Rob: I just wanted to give praise to our local FinishLine store number *** in Peru Il. Very helpful and attentive. A very special thank you to the manager Andrea, for going above and beyond, to make sure we were satisfied customers. Thank you Andrea and Kia for all of your help. We will continue to shop at FinishLine. *)
GetHuman: Let's quantify your experience contacting FinishLine.com. On a scale of 1 to 5, how easy is it go get help on a FinishLine.com problem?
~Jen&Rob: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jen&Rob: I'd give them a five out of five on communication.
GetHuman: And what about FinishLine.com's ability to quickly and effectively address your problem?
~Jen&Rob: For that I would say three out of five.
GetHuman: And finally- any advice for other FinishLine.com customers?
~Jen&Rob: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for FinishLine.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jen&Rob taken from his FinishLine.com customer service problem that occurred on November 8th, 2017.