First Horizon Home Loans: Was trying to find First Horizon no * for them...
A First Horizon Home Loans customer review by GetHuman user ~Flyin from November 10th, 2017
Background on ~Flyin's case
GetHuman: ~Flyin - can you tell our other First Horizon Home Loans customers when your case took place?
~Flyin: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to First Horizon Home Loans, and if so, how?
GetHuman: And which of these common First Horizon Home Loans customer issues best describes the reason you wanted to talk to them?
(Shows ~Flyin a list of common First Horizon Home Loans problems)
~Flyin: "None of those really matches why I wanted to contact First Horizon Home Loans that day." was why I was trying to contact.
~Flyin's review of First Horizon Home Loans customer service
GetHuman: So how would you sum up your experience for GetHuman's First Horizon Home Loans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Flyin: Was trying to find First Horizon no * for them anywhere! This person said they were met life. They also said if I gave them all my info (she right!) they could help me. They gave me a number to *st Horizon and it ended up being a casino! What is up w*this & why is it impossible to get whole of someone at first horizon. How do they get away with this!
GetHuman: Let's quantify your experience contacting First Horizon Home Loans. On a scale of 1 to 5, how easy is it go get help on a First Horizon Home Loans problem?
~Flyin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Flyin: I'd give them a four out of five on communication.
GetHuman: And what about First Horizon Home Loans's ability to quickly and effectively address your problem?
~Flyin: For that I would say five out of five.
GetHuman: And finally- any advice for other First Horizon Home Loans customers?
~Flyin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for First Horizon Home Loans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Flyin taken from his First Horizon Home Loans customer service problem that occurred on November 7th, 2017.