First Premier Bank: THE AUTOMATED PHONE IS HORRIBLE, YOU PUT YOUR A...
A First Premier Bank customer review by GetHuman user GetHuman-335003 from November 19th, 2017
Background on GetHuman-335003's case
GetHuman: GetHuman-335003 - can you tell our other First Premier Bank customers when your case took place?
GetHuman-335003: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to First Premier Bank, and if so, how?
GetHuman: And which of these common First Premier Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335003 a list of common First Premier Bank problems)
GetHuman-335003: "Complaint" was why I was trying to call.
GetHuman-335003's review of First Premier Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's First Premier Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335003: THE AUTOMATED PHONE IS HORRIBLE, YOU PUT YOUR ACCOUNT* & THEY SAY OVER & OVER IT'S INVALID, IT'S NOT MY PHONE IT'S FRIST PREMIER SYSTEM.
GetHuman: Let's quantify your experience contacting First Premier Bank. On a scale of 1 to 5, how easy is it go get help on a First Premier Bank problem?
GetHuman-335003: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335003: I'd give them a five out of five on communication.
GetHuman: And what about First Premier Bank's ability to quickly and effectively address your problem?
GetHuman-335003: For that I would say four out of five.
GetHuman: And finally- any advice for other First Premier Bank customers?
GetHuman-335003: Call them early in the day or late. Don't forget any personal or account information you might need for First Premier Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335003 taken from his First Premier Bank customer service problem that occurred on November 15th, 2017.