Florida Department of Children & Families: Been trying to get through for * weeks, many tr...

A Florida Department of Children & Families customer review by GetHuman user ~bd4 from November 2nd, 2017

Background on ~bd4's case

GetHuman: ~bd4 - can you tell our other Florida Department of Children & Families customers when your case took place?
~bd4: Yeah. It was afternoon, on October 26th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
~bd4: I used the 866-762-2237 number I found for on the GetHuman Florida Department of Children & Families customer phone number page I was on: Florida Department of Children & Families Customer Service Phone Number
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~bd4 a list of common Florida Department of Children & Families problems)
~bd4: "Find forms" was why I was trying to call.

~bd4's review of Florida Department of Children & Families customer service

GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bd4: Been trying to get through for * weeks, many tries daily - "due to high call volumne please try your call again later" and then just hangs up.
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~bd4: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bd4: I'd give them a two out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~bd4: For that I would say five out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~bd4: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bd4 taken from his Florida Department of Children & Families customer service problem that occurred on October 26th, 2017.

Florida Department of Children & Families

2.00 of 5 stars | 47 reviews

~bd4's Florida Department of Children & Families Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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