Florida KidCare: my issue was resolved in ** min including being...
A Florida KidCare customer review by GetHuman user GetHuman-177717 from November 10th, 2017
Background on GetHuman-177717's case
GetHuman: GetHuman-177717 - can you tell our other Florida KidCare customers when your case took place?
GetHuman-177717: Yeah. It was evening, on November 3rd.
GetHuman: Did you reach out to Florida KidCare, and if so, how?
GetHuman: And which of these common Florida KidCare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-177717 a list of common Florida KidCare problems)
GetHuman-177717: "File a report" was why I was trying to call.
GetHuman-177717's review of Florida KidCare customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida KidCare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-177717: my issue was resolved in ** min including being put on hold to update the system and all my questions being answered
GetHuman: Let's quantify your experience contacting Florida KidCare. On a scale of 1 to 5, how easy is it go get help on a Florida KidCare problem?
GetHuman-177717: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-177717: I'd give them a five out of five on communication.
GetHuman: And what about Florida KidCare's ability to quickly and effectively address your problem?
GetHuman-177717: For that I would say five out of five.
GetHuman: And finally- any advice for other Florida KidCare customers?
GetHuman-177717: Call them early in the day or late. Don't forget any personal or account information you might need for Florida KidCare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-177717 taken from his Florida KidCare customer service problem that occurred on November 3rd, 2017.