Florida Public Utilities: None of their numbers work!! I waited almost...
A Florida Public Utilities customer review by GetHuman user ~unhappy customer from November 17th, 2017
Background on ~unhappy customer's case
GetHuman: ~unhappy customer - can you tell our other Florida Public Utilities customers when your case took place?
~unhappy customer: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Florida Public Utilities, and if so, how?
GetHuman: And which of these common Florida Public Utilities customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Florida Public Utilities problems)
~unhappy customer: "Lower my bill" was why I was trying to call.
~unhappy customer's review of Florida Public Utilities customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Public Utilities customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: None of their numbers work!! I waited almost * hours and still couldn't get a single person on the phone. My matter is unresolved.
GetHuman: Let's quantify your experience contacting Florida Public Utilities. On a scale of 1 to 5, how easy is it go get help on a Florida Public Utilities problem?
~unhappy customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a four out of five on communication.
GetHuman: And what about Florida Public Utilities's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Florida Public Utilities customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Public Utilities to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Florida Public Utilities customer service problem that occurred on November 12th, 2017.