Florida Public Utilities: there was no answer. they have no customer serv...

A Florida Public Utilities customer review by GetHuman user ~cherokee from November 23rd, 2017

Background on ~cherokee's case

GetHuman: ~cherokee - can you tell our other Florida Public Utilities customers when your case took place?
~cherokee: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Florida Public Utilities, and if so, how?
~cherokee: I used the 800-427-7712 number I found for on the GetHuman Florida Public Utilities customer phone number page I was on: Florida Public Utilities Customer Service Phone Number
GetHuman: And which of these common Florida Public Utilities customer issues best describes the reason you wanted to talk to them?
(Shows ~cherokee a list of common Florida Public Utilities problems)
~cherokee: "Book appointment" was why I was trying to call.

~cherokee's review of Florida Public Utilities customer service

GetHuman: So how would you sum up your experience for GetHuman's Florida Public Utilities customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cherokee: there was no answer. they have no customer service. from a customers viewpoint they are impossible to contact
GetHuman: Let's quantify your experience contacting Florida Public Utilities. On a scale of 1 to 5, how easy is it go get help on a Florida Public Utilities problem?
~cherokee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cherokee: I'd give them a three out of five on communication.
GetHuman: And what about Florida Public Utilities's ability to quickly and effectively address your problem?
~cherokee: For that I would say five out of five.
GetHuman: And finally- any advice for other Florida Public Utilities customers?
~cherokee: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Public Utilities to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cherokee taken from his Florida Public Utilities customer service problem that occurred on November 14th, 2017.

Florida Public Utilities

3.00 of 5 stars | 14 reviews

~cherokee's Florida Public Utilities Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Florida Public Utilities, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Florida Public Utilities in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!