Forever 21: I am very upset, I ordered clothe on october...
A Forever 21 customer review by GetHuman user ~Sara prats from November 13th, 2017
Background on ~Sara prats's case
GetHuman: ~Sara prats - can you tell our other Forever 21 customers when your case took place?
~Sara prats: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Forever 21, and if so, how?
GetHuman: And which of these common Forever 21 customer issues best describes the reason you wanted to talk to them?
(Shows ~Sara prats a list of common Forever 21 problems)
~Sara prats: "Cancel order" was why I was trying to call.
~Sara prats's review of Forever 21 customer service
GetHuman: So how would you sum up your experience for GetHuman's Forever 21 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sara prats: I am very upset, I ordered clothe on october **rd, and I am still waiting it. r I have no answers to my emails.
GetHuman: Let's quantify your experience contacting Forever 21. On a scale of 1 to 5, how easy is it go get help on a Forever 21 problem?
~Sara prats: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sara prats: I'd give them a three out of five on communication.
GetHuman: And what about Forever 21's ability to quickly and effectively address your problem?
~Sara prats: For that I would say four out of five.
GetHuman: And finally- any advice for other Forever 21 customers?
~Sara prats: Call them early in the day or late. Don't forget any personal or account information you might need for Forever 21 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sara prats taken from his Forever 21 customer service problem that occurred on November 9th, 2017.
Forever 21
1.00 of 5 stars | 9 reviews
~Sara prats's Forever 21 Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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