Fye.com: Well it took quite a bit to convince them that...
A Fye.com customer review by GetHuman user ~upsetmom from November 19th, 2017
Background on ~upsetmom's case
GetHuman: ~upsetmom - can you tell our other Fye.com customers when your case took place?
~upsetmom: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Fye.com, and if so, how?
GetHuman: And which of these common Fye.com customer issues best describes the reason you wanted to talk to them?
(Shows ~upsetmom a list of common Fye.com problems)
~upsetmom: "Warranty claim" was why I was trying to call.
~upsetmom's review of Fye.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fye.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upsetmom: Well it took quite a bit to convince them that the account needed to be cancelled. They let a minor without an income open an account. Ultimately, Gab was helpful and closed the account. Will not do business with them again!
GetHuman: Let's quantify your experience contacting Fye.com. On a scale of 1 to 5, how easy is it go get help on a Fye.com problem?
~upsetmom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upsetmom: I'd give them a one out of five on communication.
GetHuman: And what about Fye.com's ability to quickly and effectively address your problem?
~upsetmom: For that I would say one out of five.
GetHuman: And finally- any advice for other Fye.com customers?
~upsetmom: Call them early in the day or late. Don't forget any personal or account information you might need for Fye.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~upsetmom taken from his Fye.com customer service problem that occurred on November 13th, 2017.