GE Consumer Relations: Bought GE smooth top stove from Sears approx...
A GE Consumer Relations customer review by GetHuman user ~Madder than an old wet hen from November 21st, 2017
Background on ~Madder than an old wet hen's case
GetHuman: ~Madder than an old wet hen - can you tell our other GE Consumer Relations customers when your case took place?
~Madder than an old wet hen: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~Madder than an old wet hen a list of common GE Consumer Relations problems)
~Madder than an old wet hen: "Technical support" was why I was trying to call.
~Madder than an old wet hen's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Madder than an old wet hen: Bought GE smooth top stove from Sears approx. * tear later our grandson touched the door while the oven was on it was so hot his hand blistered twice. called GE sent tech out twice no results. offered discount on new one, that was a joke. The first on the sent was the wrong on supposed to be the same as out old stove but when arrived we refused it because instead of a smooth top it was a coil top they charged us $*** which we were dumb enough to pay, and no time waisted taking our money. been two weeks now with no stove, now they want $*** more, I do not know where the discount was the price was nearly MSRP. I told them they were crazier than a bed bug!!!
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~Madder than an old wet hen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Madder than an old wet hen: I'd give them a two out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~Madder than an old wet hen: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~Madder than an old wet hen: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Madder than an old wet hen taken from his GE Consumer Relations customer service problem that occurred on November 12th, 2017.