GE Consumer Relations: Customer Care Agent answered after * rings* lis...
A GE Consumer Relations customer review by GetHuman user ~Frustrated in NJ from November 26th, 2017
Background on ~Frustrated in NJ's case
GetHuman: ~Frustrated in NJ - can you tell our other GE Consumer Relations customers when your case took place?
~Frustrated in NJ: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated in NJ a list of common GE Consumer Relations problems)
~Frustrated in NJ: "Repairs" was why I was trying to call.
~Frustrated in NJ's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated in NJ: Customer Care Agent answered after * rings* listened to my complaint then went to action to resolve - overnighting a part to me and opened a case to document my troubles
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~Frustrated in NJ: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated in NJ: I'd give them a five out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~Frustrated in NJ: For that I would say two out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~Frustrated in NJ: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated in NJ taken from his GE Consumer Relations customer service problem that occurred on November 18th, 2017.