GE Consumer Relations: blew me off washer less than * year old * servi...

A GE Consumer Relations customer review by GetHuman user ~duped consumer from November 19th, 2017

Background on ~duped consumer 's case

GetHuman: ~duped consumer - can you tell our other GE Consumer Relations customers when your case took place?
~duped consumer : Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
~duped consumer : I used the 800-386-1215 number I found for on the GetHuman GE Consumer Relations customer phone number page I was on: GE Consumer Relations Customer Service Phone Number
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~duped consumer a list of common GE Consumer Relations problems)
~duped consumer : "Repairs" was why I was trying to call.

~duped consumer 's review of GE Consumer Relations customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~duped consumer : blew me off washer less than * year old * service call they never order my part and put me on hold when i complained lady named mildred yes interested in class action law suit
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~duped consumer : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~duped consumer : I'd give them a three out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~duped consumer : For that I would say four out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~duped consumer : Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~duped consumer taken from his GE Consumer Relations customer service problem that occurred on November 10th, 2017.

GE Consumer Relations

3.23 of 5 stars | 72 reviews

~duped consumer 's GE Consumer Relations Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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