GE Consumer Relations: have one of their defective side by sides where...

A GE Consumer Relations customer review by GetHuman user ~clmezk1 from November 17th, 2017

Background on ~clmezk1's case

GetHuman: ~clmezk1 - can you tell our other GE Consumer Relations customers when your case took place?
~clmezk1: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
~clmezk1: I used the 800-386-1215 number I found for on the GetHuman GE Consumer Relations customer phone number page I was on: GE Consumer Relations Customer Service Phone Number
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~clmezk1 a list of common GE Consumer Relations problems)
~clmezk1: "Returns" was why I was trying to call.

~clmezk1's review of GE Consumer Relations customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~clmezk1: have one of their defective side by sides where water line freezes in the door. Want me to pay one of their rip off repair bills to fix a design problem with many many complaints on the same issue. DO NOT BUY GE PRODUCTS IF YOU EXPECT CUSTOMER SERVICE.
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~clmezk1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~clmezk1: I'd give them a two out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~clmezk1: For that I would say five out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~clmezk1: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~clmezk1 taken from his GE Consumer Relations customer service problem that occurred on November 8th, 2017.

GE Consumer Relations

3.23 of 5 stars | 72 reviews
GE Consumer Relations ReviewsGE Consumer Relations's Phone NumberAll GE Consumer Relations contact info

~clmezk1's GE Consumer Relations Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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