GE Money Bank: Horrible Service. The service is outsourced to...
A GE Money Bank customer review by GetHuman user ~Dave Black from November 4th, 2017
Background on ~Dave Black's case
GetHuman: ~Dave Black - can you tell our other GE Money Bank customers when your case took place?
~Dave Black: Yes. It was middle of the night, on October 28th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Dave Black a list of common GE Money Bank problems)
~Dave Black: "Complaint" was why I was trying to call.
~Dave Black's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dave Black: Horrible Service. The service is outsourced to India and a guy who calls himself Dave Black picks up the phone. What kind of ethics is this? People misrepresenting themselves. And of course, the credit card company will cheat you out of your underwear if you do not take the time to read their fineprints. Don't ever do business with these cheats. Their business is not based on trust but on how to hoodwink gullible people through fineprints.
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
~Dave Black: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dave Black: I'd give them a three out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
~Dave Black: For that I would say four out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
~Dave Black: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dave Black taken from his GE Money Bank customer service problem that occurred on October 28th, 2017.