GE Money Bank: I keep getting calls about my walmart discover...
A GE Money Bank customer review by GetHuman user ~Share from October 30th, 2017
Background on ~Share's case
GetHuman: ~Share - can you tell our other GE Money Bank customers when your case took place?
~Share: Sure. It was middle of the night, on October 24th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Share a list of common GE Money Bank problems)
~Share: "Complaint" was why I was trying to call.
~Share's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Share: I keep getting calls about my walmart discover card that I paid off in Feb. saying that the bill was not paid off. GE money bank then told me that my payment was sent to the wrong account, later they cut me a check for their mistake wanted the payment sent in again to another account number. I do not know why funds could not be transfered but now I am being penalized in payments of over draft fees for GE money banks mistakes. Customer service has yet to be helpful in this ordeal.
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
~Share: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Share: I'd give them a one out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
~Share: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
~Share: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Share taken from his GE Money Bank customer service problem that occurred on October 24th, 2017.