GE Money Bank: Wow - I'm tryin to provide insurance informatio...
A GE Money Bank customer review by GetHuman user ~dc from November 5th, 2017
Background on ~dc's case
GetHuman: ~dc - can you tell our other GE Money Bank customers when your case took place?
~dc: Sure. It was middle of the night, on November 4th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~dc a list of common GE Money Bank problems)
~dc: "Complaint" was why I was trying to call.
~dc's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dc: Wow - I'm tryin to provide insurance information to GE Money for my client's loan. **I've been hung up on twice and the *rd representative explained they can't talk to me. I'm not asking for anything, I'm trying to give them something so they don't force place coverage on my insured. **I'll sent proof of insurance to GE Money but I'm a little worried it won't be processed or acknowledged judging solely by the level of assistance provided on the phone.**I'm shocked anyone would choose to do business with GE Money. Most unprofessional and not very competent.
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
~dc: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dc: I'd give them a four out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
~dc: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
~dc: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dc taken from his GE Money Bank customer service problem that occurred on November 4th, 2017.