GEICO: Call was picked up immediately! Didn't try to t...

A GEICO customer review by GetHuman user ~Good number from November 22nd, 2017

Background on ~Good number's case

GetHuman: ~Good number - can you tell our other GEICO customers when your case took place?
~Good number: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to GEICO, and if so, how?
~Good number: I used the 800-841-3000 number I found for on the GetHuman GEICO customer phone number page I was on: GEICO Customer Service Phone Number
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~Good number a list of common GEICO problems)
~Good number: "Coverage question" was why I was trying to call.

~Good number's review of GEICO customer service

GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Good number: Call was picked up immediately! Didn't try to transfer me to another department of give me a different number. She was nice, and extremely professional.
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~Good number: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Good number: I'd give them a two out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~Good number: For that I would say five out of five.
GetHuman: And finally- any advice for other GEICO customers?
~Good number: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Good number taken from his GEICO customer service problem that occurred on November 15th, 2017.


3.90 of 5 stars | 151 reviews

~Good number's GEICO Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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