i will never give Geico my service this is the...

A GEICO customer review by GetHuman user ~angry customer18 from November 1st, 2017

Background on ~angry customer18's case

GetHuman: ~angry customer18 - can you tell our other GEICO customers when your case took place?
~angry customer18: Yup. It was late at night, on October 26th.
GetHuman: Did you reach out to GEICO, and if so, how?
~angry customer18: I used the 800-841-3000 number I found for on the GetHuman GEICO customer phone number page I was on: GEICO Customer Service Phone Number
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~angry customer18 a list of common GEICO problems)
~angry customer18: "Make a Claim" was why I was trying to call.

~angry customer18's review of GEICO customer service

GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry customer18: i will never give Geico my service this is the worst customer service in the world. my adjuster has not yet sent over one little paper to my insurance company so i can go on about my business. the managers are horriable also they dont answer even when you leave * messages on their answering machine. they dont follow up or anything.
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~angry customer18: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry customer18: I'd give them a four out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~angry customer18: For that I would say five out of five.
GetHuman: And finally- any advice for other GEICO customers?
~angry customer18: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry customer18 taken from his GEICO customer service problem that occurred on October 26th, 2017.


3.90 of 5 stars | 151 reviews

~angry customer18's GEICO Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GEICO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GEICO in any way.

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