GameFly: Why can u not speak to a real person ridiculous...
A GameFly customer review by GetHuman user ~visitor 56 from November 25th, 2017
Background on ~visitor 56's case
GetHuman: ~visitor 56 - can you tell our other GameFly customers when your case took place?
~visitor 56: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to GameFly, and if so, how?
GetHuman: And which of these common GameFly customer issues best describes the reason you wanted to talk to them?
(Shows ~visitor 56 a list of common GameFly problems)
~visitor 56: "Technical support" was why I was trying to call.
~visitor 56's review of GameFly customer service
GetHuman: So how would you sum up your experience for GetHuman's GameFly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~visitor 56: Why can u not speak to a real person ridiculous u wont give me an why account u say call cs but no one answer's why
GetHuman: Let's quantify your experience contacting GameFly. On a scale of 1 to 5, how easy is it go get help on a GameFly problem?
~visitor 56: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~visitor 56: I'd give them a five out of five on communication.
GetHuman: And what about GameFly's ability to quickly and effectively address your problem?
~visitor 56: For that I would say two out of five.
GetHuman: And finally- any advice for other GameFly customers?
~visitor 56: Call them early in the day or late. Don't forget any personal or account information you might need for GameFly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~visitor 56 taken from his GameFly customer service problem that occurred on November 23rd, 2017.