GameStop: The woman I spoke to after waiting ** minutes h...
A GameStop customer review by GetHuman user ~myfairmaiden from November 28th, 2017
Background on ~myfairmaiden's case
GetHuman: ~myfairmaiden - can you tell our other GameStop customers when your case took place?
~myfairmaiden: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~myfairmaiden a list of common GameStop problems)
~myfairmaiden: "Make a purchase" was why I was trying to call.
~myfairmaiden's review of GameStop customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~myfairmaiden: The woman I spoke to after waiting ** minutes hardly spoke english and had a terrible connection, and I could hardly hear her. She wouldn't answer my simple easy questions and continued to made mistakes in what I asked for. I stated I did not want to buy from the store, only sell, but she kept mistaking that I wanted to buy. She hardly listened to me.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~myfairmaiden: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~myfairmaiden: I'd give them a one out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~myfairmaiden: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~myfairmaiden: Call them early in the day or late. Don't forget any personal or account information you might need for GameStop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~myfairmaiden taken from his GameStop customer service problem that occurred on November 24th, 2017.