Garden Ridge: Custumer service is horrible the manager in Mac...

A Garden Ridge customer review by GetHuman user GetHuman-261953 from November 15th, 2017

Background on GetHuman-261953's case

GetHuman: GetHuman-261953 - can you tell our other Garden Ridge customers when your case took place?
GetHuman-261953: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Garden Ridge, and if so, how?
GetHuman-261953: I used the 817-763-5478 number I found for on the GetHuman Garden Ridge customer phone number page I was on: Garden Ridge Customer Service Phone Number
GetHuman: And which of these common Garden Ridge customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261953 a list of common Garden Ridge problems)
GetHuman-261953: "Installation/delivery" was why I was trying to call.

GetHuman-261953's review of Garden Ridge customer service

GetHuman: So how would you sum up your experience for GetHuman's Garden Ridge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261953: Custumer service is horrible the manager in Macomb Michigan yelling at customers telling other people abut other customers etc.
GetHuman: Let's quantify your experience contacting Garden Ridge. On a scale of 1 to 5, how easy is it go get help on a Garden Ridge problem?
GetHuman-261953: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261953: I'd give them a four out of five on communication.
GetHuman: And what about Garden Ridge's ability to quickly and effectively address your problem?
GetHuman-261953: For that I would say one out of five.
GetHuman: And finally- any advice for other Garden Ridge customers?
GetHuman-261953: Call them early in the day or late. Don't forget any personal or account information you might need for Garden Ridge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261953 taken from his Garden Ridge customer service problem that occurred on November 8th, 2017.

Garden Ridge

1.29 of 5 stars | 3 reviews

GetHuman-261953's Garden Ridge Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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