Garden Ridge: No different than calling whatever local number...
A Garden Ridge customer review by GetHuman user ~Patty from November 17th, 2017
Background on ~Patty's case
GetHuman: ~Patty - can you tell our other Garden Ridge customers when your case took place?
~Patty: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Garden Ridge, and if so, how?
GetHuman: And which of these common Garden Ridge customer issues best describes the reason you wanted to talk to them?
(Shows ~Patty a list of common Garden Ridge problems)
~Patty: "Cancel order" was why I was trying to call.
~Patty's review of Garden Ridge customer service
GetHuman: So how would you sum up your experience for GetHuman's Garden Ridge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patty: No different than calling whatever local number they list. Recording. No option to talk to a human! Ridiculous!
GetHuman: Let's quantify your experience contacting Garden Ridge. On a scale of 1 to 5, how easy is it go get help on a Garden Ridge problem?
~Patty: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patty: I'd give them a four out of five on communication.
GetHuman: And what about Garden Ridge's ability to quickly and effectively address your problem?
~Patty: For that I would say one out of five.
GetHuman: And finally- any advice for other Garden Ridge customers?
~Patty: Call them early in the day or late. Don't forget any personal or account information you might need for Garden Ridge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patty taken from his Garden Ridge customer service problem that occurred on November 11th, 2017.