Gazelle.com: I didn't even get to speak to live rep the wait...
A Gazelle.com customer review by GetHuman user ~Sal Atafua from November 19th, 2017
Background on ~Sal Atafua's case
GetHuman: ~Sal Atafua - can you tell our other Gazelle.com customers when your case took place?
~Sal Atafua: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Gazelle.com, and if so, how?
GetHuman: And which of these common Gazelle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Sal Atafua a list of common Gazelle.com problems)
~Sal Atafua: "Lower my bill" was why I was trying to call.
~Sal Atafua's review of Gazelle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gazelle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sal Atafua: I didn't even get to speak to live rep the wait time was ridiculously long. ** mins on hold. I waited for online chat for another ** mins and still in wye waiting for rep. This is ridiculous. All I wanted to know is where is my check that was promised in a week?
GetHuman: Let's quantify your experience contacting Gazelle.com. On a scale of 1 to 5, how easy is it go get help on a Gazelle.com problem?
~Sal Atafua: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sal Atafua: I'd give them a one out of five on communication.
GetHuman: And what about Gazelle.com's ability to quickly and effectively address your problem?
~Sal Atafua: For that I would say two out of five.
GetHuman: And finally- any advice for other Gazelle.com customers?
~Sal Atafua: Call them early in the day or late. Don't forget any personal or account information you might need for Gazelle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sal Atafua taken from his Gazelle.com customer service problem that occurred on November 12th, 2017.