Gazelle.com: Starting to believe this company is fraud. I se...
A Gazelle.com customer review by GetHuman user ~Navy556 from November 27th, 2017
Background on ~Navy556's case
GetHuman: ~Navy556 - can you tell our other Gazelle.com customers when your case took place?
~Navy556: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to Gazelle.com, and if so, how?
GetHuman: And which of these common Gazelle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Navy556 a list of common Gazelle.com problems)
~Navy556: "Cancel service" was why I was trying to call.
~Navy556's review of Gazelle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gazelle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Navy556: Starting to believe this company is fraud. I sent my iPhone in a month ago. They gave me the price of $*** for the phone. The first check was "lost in transit" and second check seems to be having the same issue. I have never had a issue with shipping packages to my residence. It also seems sketchy that their tracking service is ran by them.
GetHuman: Let's quantify your experience contacting Gazelle.com. On a scale of 1 to 5, how easy is it go get help on a Gazelle.com problem?
~Navy556: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Navy556: I'd give them a one out of five on communication.
GetHuman: And what about Gazelle.com's ability to quickly and effectively address your problem?
~Navy556: For that I would say two out of five.
GetHuman: And finally- any advice for other Gazelle.com customers?
~Navy556: Call them early in the day or late. Don't forget any personal or account information you might need for Gazelle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Navy556 taken from his Gazelle.com customer service problem that occurred on November 24th, 2017.