Gazelle.com: I still have not received my payment of...
A Gazelle.com customer review by GetHuman user ~Bosco from November 15th, 2017
Background on ~Bosco's case
GetHuman: ~Bosco - can you tell our other Gazelle.com customers when your case took place?
~Bosco: Sure. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Gazelle.com, and if so, how?
GetHuman: And which of these common Gazelle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bosco a list of common Gazelle.com problems)
~Bosco: "Change plan" was why I was trying to call.
~Bosco's review of Gazelle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gazelle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bosco: I still have not received my payment of $***.** and it has been * months. They said to give it another * days. I am extremely frustrated as I waited ** minutes on line after opening a chat and being the *st in the queue and no one answered the chat. I had to search the internet for a phone number to call because no phone number is available on the web site.
GetHuman: Let's quantify your experience contacting Gazelle.com. On a scale of 1 to 5, how easy is it go get help on a Gazelle.com problem?
~Bosco: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bosco: I'd give them a five out of five on communication.
GetHuman: And what about Gazelle.com's ability to quickly and effectively address your problem?
~Bosco: For that I would say five out of five.
GetHuman: And finally- any advice for other Gazelle.com customers?
~Bosco: Call them early in the day or late. Don't forget any personal or account information you might need for Gazelle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bosco taken from his Gazelle.com customer service problem that occurred on November 5th, 2017.