General Electric: I was given another phone nunber which I had ca...
A General Electric customer review by GetHuman user ~Queenbd from November 16th, 2017
Background on ~Queenbd's case
GetHuman: ~Queenbd - can you tell our other General Electric customers when your case took place?
~Queenbd: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to General Electric, and if so, how?
GetHuman: And which of these common General Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Queenbd a list of common General Electric problems)
~Queenbd: "Warranty claim" was why I was trying to call.
~Queenbd's review of General Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's General Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Queenbd: I was given another phone nunber which I had called and it was of no use.I was told they have products made by different companies so it was not their probelmn I would have to contact them directly which was useless as they told me to contact G.E. bottom line is I will never buy G.E. product again
GetHuman: Let's quantify your experience contacting General Electric. On a scale of 1 to 5, how easy is it go get help on a General Electric problem?
~Queenbd: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Queenbd: I'd give them a three out of five on communication.
GetHuman: And what about General Electric's ability to quickly and effectively address your problem?
~Queenbd: For that I would say one out of five.
GetHuman: And finally- any advice for other General Electric customers?
~Queenbd: Call them early in the day or late. Don't forget any personal or account information you might need for General Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Queenbd taken from his General Electric customer service problem that occurred on November 9th, 2017.