General Electric: This is the corporate headquarters for GE. All...
A General Electric customer review by GetHuman user ~veepers from November 12th, 2017
Background on ~veepers's case
GetHuman: ~veepers - can you tell our other General Electric customers when your case took place?
~veepers: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to General Electric, and if so, how?
GetHuman: And which of these common General Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~veepers a list of common General Electric problems)
~veepers: "Where to buy" was why I was trying to call.
~veepers's review of General Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's General Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~veepers: This is the corporate headquarters for GE. All they do is give you a number where you get thrown back into a voice-response nightmare.
GetHuman: Let's quantify your experience contacting General Electric. On a scale of 1 to 5, how easy is it go get help on a General Electric problem?
~veepers: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~veepers: I'd give them a two out of five on communication.
GetHuman: And what about General Electric's ability to quickly and effectively address your problem?
~veepers: For that I would say one out of five.
GetHuman: And finally- any advice for other General Electric customers?
~veepers: Call them early in the day or late. Don't forget any personal or account information you might need for General Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~veepers taken from his General Electric customer service problem that occurred on November 6th, 2017.