General Mills: Complaint
A General Mills customer review by GetHuman user GetHuman24790 from December 5th, 2017
Background on GetHuman24790's case
GetHuman: GetHuman24790 - can you tell our other General Mills customers when your case took place?
GetHuman24790: Sure. It was afternoon, on December 2nd.
GetHuman: Did you reach out to General Mills, and if so, how?
GetHuman: And which of these common General Mills customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman24790 a list of common General Mills problems)
GetHuman24790: "Where to buy" was why I was trying to call.
GetHuman24790's review of General Mills customer service
GetHuman: So how would you sum up your experience for GetHuman's General Mills customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman24790: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman24790: Hello ! My name is Cornell Iacob and I would like to tell what happened when I eat the Cinnamon Toast Crunch . Last * weeks ago I brought from Costco from Fountain Valley in California * box of Cinnamon Toast Crunch and the next morning before I go to work I ate Cinnamon Toast Crunch and I find a hard wooden piece of wood .Unfortunately I swallowed that piece of wood . Last * months ago I've put new bridge consisted of five teeth back and I paid **** $ to the dentist and I broken that bridge when I ate this cereal and I find that hard wooden piece of wood .My question is. What I can do in this situation because I don't want to pay again to the dentist **** $ to replace that bridge. I hope you help me to resolve this problem . Thank you.
GetHuman: Let's quantify your experience contacting General Mills. On a scale of 1 to 5, how easy is it go get help on a General Mills problem?
GetHuman24790: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman24790: I'd give them a five out of five on communication.
GetHuman: And what about General Mills's ability to quickly and effectively address your problem?
GetHuman24790: For that I would say five out of five.
GetHuman: And finally- any advice for other General Mills customers?
GetHuman24790: Call them early in the day or late. Don't forget any personal or account information you might need for General Mills to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman24790 taken from his General Mills customer service problem that occurred on December 2nd, 2017.