General Mills: Not satisfied with with a box of cinnamon toast...
A General Mills customer review by GetHuman user GetHuman-mandyste from December 7th, 2017
Background on GetHuman-mandyste's case
GetHuman: GetHuman-mandyste - can you tell our other General Mills customers when your case took place?
GetHuman-mandyste: Yup. It was evening, on December 3rd.
GetHuman: Did you reach out to General Mills, and if so, how?
GetHuman: And which of these common General Mills customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mandyste a list of common General Mills problems)
GetHuman-mandyste: "Safety concern" was why I was trying to call.
GetHuman-mandyste's review of General Mills customer service
GetHuman: So how would you sum up your experience for GetHuman's General Mills customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mandyste: Not satisfied with with a box of cinnamon toast crunch
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-mandyste: Always buy cinnamon toast crunch. But this time it tasted old and stale
GetHuman: Let's quantify your experience contacting General Mills. On a scale of 1 to 5, how easy is it go get help on a General Mills problem?
GetHuman-mandyste: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mandyste: I'd give them a four out of five on communication.
GetHuman: And what about General Mills's ability to quickly and effectively address your problem?
GetHuman-mandyste: For that I would say three out of five.
GetHuman: And finally- any advice for other General Mills customers?
GetHuman-mandyste: Call them early in the day or late. Don't forget any personal or account information you might need for General Mills to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mandyste taken from his General Mills customer service problem that occurred on December 3rd, 2017.