General Mills: Product dissatisfaction
Background on GetHuman-mariake's case
GetHuman: GetHuman-mariake - can you tell our other General Mills customers when your case took place?
GetHuman-mariake: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to General Mills, and if so, how?
GetHuman: And which of these common General Mills customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mariake a list of common General Mills problems)
GetHuman-mariake: "Product information" was why I was trying to call.
GetHuman-mariake's review of General Mills customer service
GetHuman: So how would you sum up your experience for GetHuman's General Mills customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mariake: Product dissatisfaction
GetHuman: Let's quantify your experience contacting General Mills. On a scale of 1 to 5, how easy is it go get help on a General Mills problem?
GetHuman-mariake: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mariake: I'd give them a five out of five on communication.
GetHuman: And what about General Mills's ability to quickly and effectively address your problem?
GetHuman-mariake: For that I would say three out of five.
GetHuman: And finally- any advice for other General Mills customers?
GetHuman-mariake: Call them early in the day or late. Don't forget any personal or account information you might need for General Mills to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mariake taken from his General Mills customer service problem that occurred on November 24th, 2017.