Georgia Department of Human Services: I am going on * hours today of trying to get th...
A Georgia Department of Human Services customer review by GetHuman user GetHuman-290142 from November 26th, 2017
Background on GetHuman-290142's case
GetHuman: GetHuman-290142 - can you tell our other Georgia Department of Human Services customers when your case took place?
GetHuman-290142: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Georgia Department of Human Services, and if so, how?
GetHuman: And which of these common Georgia Department of Human Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-290142 a list of common Georgia Department of Human Services problems)
GetHuman-290142: "Claims" was why I was trying to call.
GetHuman-290142's review of Georgia Department of Human Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Human Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-290142: I am going on * hours today of trying to get through, this is my *rd day. I have been hung up on without going to an agent. The last one, I was on hold for one hour and half and the call dropped. I submitted my application dec * and got them all they needed and I can't even get a status.
GetHuman: Let's quantify your experience contacting Georgia Department of Human Services. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Human Services problem?
GetHuman-290142: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-290142: I'd give them a one out of five on communication.
GetHuman: And what about Georgia Department of Human Services's ability to quickly and effectively address your problem?
GetHuman-290142: For that I would say one out of five.
GetHuman: And finally- any advice for other Georgia Department of Human Services customers?
GetHuman-290142: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Human Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-290142 taken from his Georgia Department of Human Services customer service problem that occurred on November 19th, 2017.