Gigabyte Technology: Well they answered the phone, I'll give 'em tha...
A Gigabyte Technology customer review by GetHuman user ~the kong from November 28th, 2017
Background on ~the kong's case
GetHuman: ~the kong - can you tell our other Gigabyte Technology customers when your case took place?
~the kong: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Gigabyte Technology, and if so, how?
GetHuman: And which of these common Gigabyte Technology customer issues best describes the reason you wanted to talk to them?
(Shows ~the kong a list of common Gigabyte Technology problems)
~the kong: "Where to buy" was why I was trying to call.
~the kong's review of Gigabyte Technology customer service
GetHuman: So how would you sum up your experience for GetHuman's Gigabyte Technology customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the kong: Well they answered the phone, I'll give 'em that. It took ** minutes to figure out the product was DOA. The value of English as a first language cannot be understated in tech support, a lot of things required being repaeted.
GetHuman: Let's quantify your experience contacting Gigabyte Technology. On a scale of 1 to 5, how easy is it go get help on a Gigabyte Technology problem?
~the kong: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the kong: I'd give them a five out of five on communication.
GetHuman: And what about Gigabyte Technology's ability to quickly and effectively address your problem?
~the kong: For that I would say two out of five.
GetHuman: And finally- any advice for other Gigabyte Technology customers?
~the kong: Call them early in the day or late. Don't forget any personal or account information you might need for Gigabyte Technology to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the kong taken from his Gigabyte Technology customer service problem that occurred on November 19th, 2017.